Cookies
I. Introduction
There is nothing more important to us than our users’ privacy. We believe that smooth and trustworthy transactions depend a lot on information privacy and security; and to continue doing good business deals, trust plays an important role. As buyers and sellers join the community, Tippymart (herein referred to as “the site”, “the community”, “us”, “we”, and “our”) shall collect some information to provide a better service, and to contact users (herein referred to as “you”, “buyers” and “sellers”) should the need arise. With that said, we would like to discuss the scope of collection, safe usage, disclosure, protection of our users’ information, and cookies of Tippymart.
Through creating an account in Tippymart and using our services, all buyers and sellers agree to our Terms and Conditions which includes our Privacy and Cookies Policy. Should there be any questions or concerns coming from any party, please feel free to contact us.
Tippymart reserves the right to make changes in our Privacy and Cookies Policy at any time; and should there be any modifications, we shall alert our users regarding the changes through notifying all sellers and buyers on their emails provided to us or on the website. We encourage everyone to review our policies once updates are made. Once notifications have been sent, users are considered aware of the changes and have agreed to all modifications created.
II. Collection of Users’ Information
Tippymart collects and utilizes the information provided to us voluntarily and indirectly by our users. Voluntary laid out information are those written in registration forms, and any given data directly provided through our email or contact us form. This includes, but is not limited to, name, birthday, address, email address, contact numbers. Other data which are obtained through the search engine, and actions done under our website fall under indirect information.
Should any member provide us with information of third parties such as families, friends, and/or employees, this signifies that our users have rightfully obtained the permission of said parties and thus, have been entrusted with consent of sharing said information.
In line with this, the following data will be collected by Tippymart:
1. Personal Information
1.1 Name
1.2 Birthday
1.3 Username
1.4 Email Address
1.5 Address
1.6 Contact Number
1.7 Gender
2. Seller Verification Information
2.1 Government ID
3. Profile Information (Seller)
3.1 Listings
3.2 Product Comments
3.3 Product Reviews
3.4 Prices
3.5 Sales
3.6 Chat Logs
4. Profile Information (Buyer)
4.1 Chat Logs
4.2 Shopping Cart
4.3 Shopping History
4.4 Comments
5. Tracked Data
5.1 IP Address
5.2 Operating System
5.3 Access Time
5.4 Device Used
5.5 Browser
5.6 Location
5.7 History in Tippymart
6. Data provided through Emails
Users of Tippymart are in no way obligated to provide information they do not wish to share. However, we cannot ensure that we can provide the same service offered to others who have voluntarily agreed to entrust us with their information.
III. Safe Usage
Collected information will be used for future promotional offers, construction of the perfect user experience, and tailored advertisements intended for a more customized experience. This usage of information mainly focuses on the Digital Marketing and IT side of Tippymart which is handled by our very own company, Chimes Consulting. Through data collection, Chimes Consulting shall monitor and analyze the trends of our users and make the site feel more personalized. This explains advertisement banners which you might find familiar and/or connected to your history or past actions carried out in our site. Tippymart may also provide service-related emails and/or Marketing emails intended to update you on changes or promotions in the site. However, all users may opt to cancel their subscriptions on our newsletter but may not cancel the receipt of important information such as changes in our Privacy and Cookies Policy.
Tippymart may also use the above stated information for other business activities of the site, including, but not limited to, analysis, research, and upgrades needed to help the site perform better as a business. Needless to say, information gathered for such intention will all be reasonably and safely utilized.
Tippymart shall also use the collected data for concerns submitted by our users; especially in terms of troubleshooting, resolving different forms of disputes, and preventing fraudulent actions committed amongst the community.
IV. Disclosure
Tippymart deeply respects our users’ privacy. Thus, there will be no disclosure of private information, excluding those mentioned in this policy. The site will not sell your personal information to third-parties, and shall only use the collected data for our services, advertisements, legal duty, and legitimate business affiliation.
a. Basic Details To Users of The Site
Profile details will be available to all users in Tippymart. Rest assured, all details are limited to basic information such as Name, Shop Name, and Email Address which are only intended for other sellers and/or buyers to identify and contact you for orders and inquiries.
b. Law Enforcement
Should a situation arise wherein the law requires Tippymart to grant access on certain information, the site shall perform the duties necessary to respond to any legal processes which aim to investigate any potential violations or unlawful acts on the site. To keep Tippymart a safe haven for all users, away from fraud and crime, we shall perform accordingly and as requested.
c. Third-party Service Providers
Tippymart may share information to our third-party partners for better service and assistance regarding different aspects of operation and security. Should we begin to work with third-party providers, we shall update this policy and shall list the names and link their respective privacy policies under this paragraph.
d. Third-Party Advertisers
Tippymart may use third-party advertisers to provide you tailored ads during your visit to the site. Information obtained from our users’ history may be used to offer you other services or goods connected to your interests.
V. Protection of Our Users’ Information
As we keep our users’ information’s protection and security top priority, Tippymart makes use of SSL (Secure Sockets Layers) / TSL (Transport Layer Security) which safeguards any sensitive data that needs protection. TSL uses an encryption algorithm that unables any person (ex. hackers) to view your information such as contact details, name, address, etc when in transit.
Please do note that we are not in control of the information you share through your interaction with other users (ex. Conversations through reviews, private messages, and off-shore). Please be mindful of any information you send and post online as we cannot protect you from any damages you may incur should other parties use this information to conduct misdeeds.
Therefore, it is our users’ responsibility to protect their own information through providing only necessary details for proper online transactions. We also recommend our users to avoid sharing their passwords or any information that can gain access to their accounts; and to perform certain security measures such as signing out of your accounts should you open them through publicly used computers.
Tippymart values your information, and conducts necessary measures to secure them. However, there is no security measure that is perfect; thus, no data is “completely” safe on the internet. Unfortunately, We cannot guarantee 100% protection.
VI. Cookies and Web Beacons
Tippymart may use cookies and other tracking technologies for better service and user experience. Users are free to configure their devices into canceling and deleting cookies, but by doing so, you are also limiting the services we can offer to you. Web beacons are used to track and monitor the online behavior of our users. Through this, we can identify the effectiveness of contents, and for analytics.
VII. Users’ Rights in Reviewing/Changing Their Information and Termination of Account
Buyers and Sellers of Tippymart may opt to review and change their information under the profile or privacy settings of the site. At any given time, users may also terminate or delete their account from the site to delete information. However, other information shall be retained for legal and other troubleshooting purposes. Tippymart often retains this information for only a period of time although there are instances wherein we have to keep on our system for security and safety reasons.
Should our users prefer to withdraw or cancel their subscription from our newsletter and other marketing emails, they may also do so through accessing the settings page, or through contacting Tippymart. However, important details about the site shall continue to be sent via emails and other forms of notifications.
Tippymart may also delete certain information should our users prefer to have them deleted. In such cases where the account holds that data, Tippymart might have to delete the account itself. However, as mentioned, deletion of account does not mean complete deletion of the entire information in our system.
We would like to remain transparent and trustworthy of your information. Therefore, users may request to view collected data by contacting us. Please feel free to send us an email or contact us about any privacy issues through the details below.
VIII. Contact Us
For questions or concerns, please feel free to contact Tippymart at
Chimes Consulting
2645 Sandejas St.,
Malate, Manila
Philippines
+63917759324