Knowledgebase: How to Setup Store Information in Storefront

Your online TippyMart Store is an extension of your physical or online store.

It is important to provide complete details in your storefront for you to be able to gain your customer’s trust.

Step 1 Go to Setting; Store

From your seller dashboard, click on the Settings tab at the left portion of the screen. Go to the Store tab in the settings dashboard and set your Store Information.

Step 2.1 Setup General Settings

Here you can setup your general settings – Store Name, Store Slug, Store Email, and Store number.

Slug is the part of the URL that explains the page’s content. In other words, this is going to be your store micro-site or your mini website.

Step 2.2 Setup Store Brand

Next, setup your store brand – store logo and banners.

To upload your logo and banner, simply click the image box and drag your photo to your media library. Your logo will be displayed in a circle. Banner size will automatically crop to 882×210 pixels. If no logo is uploaded, the TippyMart logo will be applied.

Your photo must be less than 500mb in size and in jpeg format. If your photo size exceeds this, you can compress your photo using a photo compressor. 

We highly recommend you upload a logo and banner for you to be easily identifiable as a brand. Your storefront will look like this once logo and banners are uploaded.

Step 2.3 Input Store Description 

In the store description box, you can enter your tagline or a summary of what you sell in your store.

You can also set the number of items that can be displayed per page in your store. Products are posted by fours in a row therefore, we recommend that the number of items displayed is a multiple of four.

You also have the option to hide the entered information from the storefront though this is not recommended. 

Step 3 Input Store Location

Go to the Location tab in the settings dashboard and set your store location.

Fill up the necessary details for your Store address. The store address is entered separately by Street, City/Town, Postcode/Zip, and Country.

You can also set a pin location on the map by entering the location in the find location search bar.

Step 4 Add Store Policies

Go to the Store Policies tab in the settings dashboard and set your store policies.

Under the Policy Tab Label, you can simply put Store Policies or FAQs. Under the shipping policy box, you can add duration of delivery, delivery fee, mode of delivery (whether local delivery or third party courier) and if booked by you or by the buyer.

Similarly, you can write down your store’s policy on Refunds and Cancellations.

Step 5 Setup Customer Support

Go to the Customer support tab in the settings dashboard and set the details where customers can contact you. 

Fill up necessary details like phone number, email, and address where your customers can reach you.

This is key 🔑 to gaining your customers’ trust.

Step 6 Set up your Vacation Mode

Go to the Vacation mode tab in the settings dashboard and set your vacation details. This is helpful for when you have somewhere to go and cannot fulfill orders while you are away.

You can activate vacation mode by ticking the checkbox that says enable vacation mode. You can also check the disable purchase box to stops orders from being made from your store.

You can choose the duration of your vacation by selecting the vacation type to date wise close. This will show additional text boxes where you can enter the start and end date of your vacation.

Additionally, you can even leave a message for your customers to let them know what’s up.

Step 7 Click Save

After reviewing all your store details, simply click save in the lower right portion of your screen. You will receive a confirmation message once saved.

You can view your storefront by selecting your store profile beside your cart and then select your store name. 

And you’re done! You have now completed the store setup process. 

You can now start posting your products. To learn how, click here.